Yes, you can!
Sending a text message is the easiest way to inform a customer about the repair of his car.
You can type in the message in PlanManager and also keep a log.
In some cases, the customer sends a message back telling when he comes to pickup his car. Or he will be later. Or even an answer to a question you asked him/her. When the customer does, PlanManager will retrieve the message and put it in the communication screen.
The system places the message in the corresponding file.Also, the system will make a notification when the message is received. This will immediately inform you that a message has been received. Only staff members with the announcement flag will see this message.In the personnel maintenance screen (Maintenance - organisation - personnel) you can indicate whether you want to receive notifications or not.